Filmuy

FAQ

About usage fee and sales management

Please tell me the costs such as usage fees and fees.

There is no monthly fee or initial fee for opening the shop.

Only when the video is purchased, a handling fee of 20% of the sales amount and a settlement fee will be charged.
Please see How to Receive Sales Price for details on fees.
If the total upload volume of the video shop exceeds 4G, you need to apply for a monthly paid plan. For details, see About paid plans.

Please tell me how to receive the sales price.

Unsettled sales on the sales management page of the management screen Please apply for settlement from the "Settle" button.
https://filmuy.com/shop/sales_management
* You can apply for sales up to the previous month.
The transfer fee is 300 yen.
The actual amount to be transferred is calculated as follows.
Upper price --Filmuy usage fee (sales price x commission rate (20%) x consumption tax) --Settlement fee (sales price x settlement fee rate * 1) --Transfer fee
For example, if it is sold to 20 people for 500 yen per month (when all payments are made by credit card),
(500 x 20)-(500 x 20 x 0.2 x 1.10)-(500 x 20 x 0.0325) --300 = 7175
It will be.

* 1. The commission rate varies depending on the payment method. It is 3.25% for credit card payment, 3.6% for Paypal payment (3.9% for overseas), and 4.5% for Amazon Pay.

I can't settle the sales price

Unsettled sales on the sales management page of the management screen Please apply for settlement from the "Settle" button.
https://filmuy.com/shop/sales_management
The application for settlement of sales is for sales up to the previous month.
If you have already applied and have not paid, you cannot reapply.
Please apply for sales again after the payment is confirmed.

When will the sales amount for which I applied for settlement be transferred?

We will make the payment within a few business days from the last day of the month when you applied for payment.
(If you apply for June sales in July, it will be between July 31st and August 5th.)

How can I settle the support money?

When you apply for video sales, we will also transfer the support money.
The support money will be the same as the previous month's sales as well as the video sales.
At that time, we will also include the amount of support in the statement.

I want you to issue a receipt

Receipts will be sent by email after payment is completed.
We will replace it.

We do not issue receipts such as documents, but the invoice statement email and sales payment email when applying for a paid plan are proof of this.
We presume that you have received a request for tax processing, but by printing out the relevant email etc.
We think that it is possible to treat it as an expense, so we would appreciate it if you could consult with a tax accountant etc. for details.

Inquiries about the Invoice System

■ How can store managers claim input tax deductions?
For store managers to apply for input tax deductions on fees such as those from Filmuy, it is necessary to retain qualified invoices issued by Filmuy Inc. From October 2023 onwards, the following emails sent from our company will serve as the qualified invoices and delivery notes, hence they need to be retained:


Sales revenue settlement
Subscription to the paid plan


If you need the qualified invoice business registration number of Filmuy Inc. for your store operations, please use the following number:
Qualified Invoice Issuer (Invoice Registration Number): T7010001172087


■ How can video purchasers claim input tax deductions?
In the store's setting screen, you can choose whether to issue an invoice to the purchaser. If issuing an invoice, it is required to fill in the "Invoice Registration Number" and "Invoice Registered Business Name" in the shop settings of the admin panel. When a video is purchased, the "Invoice Registration Number" and "Invoice Registered Business Name" will be included in the "Purchase Completion Email" sent to the purchaser.