Filmuy

FAQ

About community

What is the community function?

This is a function that allows you to communicate with viewers at the video shop. Shops can create answers to user questions and messages.
If you do not answer, it will not be published on the community page.
Here is a sample community. https://filmuy.com/uikittips/community

I want to use the community function.

From the community settings on the management screen
Select "Yes" for "Use community function".
https://filmuy.com/shop/community/settings

How should I utilize the community function?

For example, in the case of a lesson video, you can promote the video by publishing questions and answers about the lesson. In addition to answering questions, it is also possible for the shop to post deeper texts about the lesson to communicate with the viewer.
How to use it depends on the type of video sold, but please use it.

Can all the replies be seen?

The shop can choose who can see the reply to the message. Currently, "Monthly membership", "Viewers who purchased the video", and "Everyone including those outside the community" can be selected. Basically, people other than the poster can also view the answer.

What is ☆?

You can like the messages / replies posted by other users and video administrators.

What is support money?

It is a function that allows viewers to send money to video distributors as support money when posting messages in the community.

What is the conversion rate of support money?

Currently it is 70% (70 yen per 100 yen) * It may change.

How can I receive the support money?

How can I settle the support money? Please see .